One of our new contributors, Selena, is currently a college student in San Francisco and works part-time in fashion retail. Besides working on her studies, she has to be able to keep up with her work schedule. It may be difficult at times but it could also be quite enjoyable. And since we're not very familiar of the work environment in a clothing store, we asked about her experience so far.
So what is it like working in retail? Do you have any tips?
I am a Sales Associate/Cashier/Sorter/Fitting Room Attendant/Visual Merchandiser at Forever 21 on Powell Street, the popular tourist spot in San Francisco, California. I suppose I’m the person to ask customers if they are finding everything they want, remembering their name for payments, suggesting something with what they bought, or at least adding that touch to make the shopping experience complete.
When you work at a retail store, you are most likely on your feet the entire shift. You also have to be courteous to the customer even when you might not feel like it. It can get pretty hectic at times especially when the store is pretty big and also during holidays (Christmas, Black Friday, etc.). The best part in being in retail is getting to see new arrivals first, so if you like something, grab it and put it on hold! There are just some downsides of working in retail like having to go behind the customers and clean and straighten racks and tables they just messed up. Another problem is called the shopaholic disease; it is very contagious around the store especially on employees. Be careful, only buy what you need! not what you want. But one tip I have for you is regardless of where you work, make it your own, help people with what they need and they will come back.